Terms of Use
Last updated: January 2025
1. Acceptance of Terms
By accessing or using AuraReserve ("Service"), operated by a31 Labs ("Company", "we", "our", or "us"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Service.
2. Description of Service
AuraReserve is a proof of reserve platform that enables organizations to cryptographically prove their physical asset reserves using Merkle Tree technology. The Service is available as:
- Hosted Solution: A cloud-based service managed by a31 Labs
- Self-Hosted Solution: Open-source software that can be deployed on your own infrastructure
3. Account Registration
To use certain features of the Service, you must:
- Register for an account and provide accurate, complete information
- Maintain the security of your account credentials
- Promptly notify us of any unauthorized access
- Be at least 18 years old or have legal authority to bind your organization
You are responsible for all activities that occur under your account.
4. Subscription and Payment
4.1 Pricing
Our pricing is available on our website. Prices are subject to change with 30 days notice. Current plans include Free, Professional, and Enterprise tiers.
4.2 Payment Terms
- Paid subscriptions are billed monthly or annually in advance
- All fees are non-refundable unless otherwise stated
- You authorize us to charge your payment method for recurring fees
- Failed payments may result in service suspension
4.3 Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods.
5. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose or to violate any laws
- Misrepresent the accuracy or completeness of your reserve data
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any part of the Service
- Use automated means to access the Service without our permission
- Reverse engineer, decompile, or disassemble the Service (except as permitted by law)
- Resell or redistribute the Service without authorization
6. Your Data
6.1 Ownership
You retain all rights to the data you submit to the Service. We do not claim ownership of your reserve data or other content you provide.
6.2 License
You grant us a limited license to use, store, and process your data solely for the purpose of providing the Service.
6.3 Accuracy and Reliance
You are solely responsible for the accuracy and completeness of the reserve data you submit. The Service provides cryptographic verification of data integrity only — it does not validate, audit, or confirm the truthfulness of the underlying data. You acknowledge that the Service does not constitute financial, legal, regulatory, or investment advice. Any decisions you make based on data obtained through the Service are made entirely at your own risk.
7. Intellectual Property
The Service, including its software, design, trademarks, and documentation, is owned by a31 Labs and protected by intellectual property laws. The open-source components are provided under their respective licenses.
8. Self-Hosted Deployment
If you use the self-hosted version of AuraReserve:
- You are responsible for your own infrastructure, security, and compliance
- The open-source software is provided under its specified license
- Support is provided only with a paid support subscription
- We are not liable for issues arising from your deployment or modifications
9. Assumption of Risk & Disclaimer of Warranties
YOUR USE OF THE SERVICE IS ENTIRELY AT YOUR OWN RISK. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR RELIABILITY.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- The Service will meet your specific requirements
- Results obtained from the Service will be accurate, complete, or reliable
- Any defects or errors will be corrected
- The Service is suitable for any particular regulatory or compliance purpose
You acknowledge that the Service is a technical tool and does not replace independent auditing, verification, or professional advice. You are solely responsible for evaluating whether the Service is suitable for your needs and for ensuring compliance with applicable laws and regulations.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, A31 LABS, ITS OWNER, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR ANTICIPATED SAVINGS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, AND WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE.
WITHOUT LIMITING THE FOREGOING, A31 LABS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM:
- Your reliance on the Service or any data, reports, or outputs generated by the Service
- Inaccurate, incomplete, or misleading reserve data submitted by you or third parties
- Regulatory actions, audits, or legal proceedings related to your use of the Service
- Unauthorized access to or alteration of your data
- Service interruptions, downtime, or data loss
To the extent liability cannot be fully excluded under applicable law, our total aggregate liability for any and all claims arising from or related to the Service shall not exceed the lesser of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred euros (€100).
11. Indemnification
You agree to indemnify and hold harmless a31 Labs and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any rights of another.
12. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:
- Your right to use the Service will immediately cease
- You may request export of your data within 30 days
- We may delete your data after 30 days
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting on our website or emailing you. Continued use of the Service after changes constitutes acceptance of the modified Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Vienna, Austria.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16. Contact
For questions about these Terms, please contact us: